Field Notes · Tactic

Storytelling & narrative

The way design teams shape and share the story of the work.

1 entry

MICROSOFT WORKLAB

LDLR DESIGN FIELD NOTES

The transformation paradox, in data

Microsoft's 2026 Work Trend Index covers 100,000+ Copilot conversations and surveys 20,000 workers across ten countries. Only 26 percent say leadership is consistently aligned on AI.

BY MICROSOFT WORK TREND INDEX TEAM / MAY 5, 2026

Agents, human agency, and the opportunity for every organization

Workers are ready. Their organizations aren't.

Why it matters

— One in five workers sit in the Frontier zone.

— One in ten are ready individuals blocked by the organization.

— Only twenty-six percent say leadership is consistently aligned on AI.

— Sixty-five percent fear falling behind. Forty-five percent stay in old work.

Read on Microsoft WorkLab →